Browse Books: Business & Economics / Customer Relations

Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
Inspired: How to Create Tech Products Customers Love (Hardcover)By Marty Cagan $30.00
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Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
Setting the Table: The Transforming Power of Hospitality in Business (Paperback)By Danny Meyer $19.99
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Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
Raving Fans: A Revolutionary Approach To Customer Service (Hardcover)By Ken Blanchard, Sheldon Bowles $25.99
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise (Hardcover)By Horst Schulze, Dean Merrill (With) $29.99
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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary (Hardcover)By Mark Sanborn $22.00
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail (Paperback)By Clayton M. Christensen $28.00
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Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
Building a Storybrand: Clarify Your Message So Customers Will Listen (Hardcover)By Donald Miller $26.99
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The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company By Wayne McCulloch Cover Image
The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company (Hardcover)By Wayne McCulloch $28.99
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The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
The JOLT Effect: How High Performers Overcome Customer Indecision (Hardcover)By Matthew Dixon, Ted McKenna $31.00
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer (Paperback)By Carl Sewell, Paul B. Brown $17.00
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets (Paperback)By Micah Solomon, Herve Humler (Foreword by) $17.95
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Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) (Hardcover)By The Disney Institute $24.99
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